How it Works
HOW FOODSTANTLY WORKS
HOW TO SHOP ON FOODSTANTLY
1.You can buy from seller's shops by clicking on “buy from sellers”.There are several sellers such as Farmers,markets,Traders,Restaurants etc
2.You can shop based on categories .Our two main categories are Ready to eat( cooked food,smoothies,pasteries and meals) and ready to cook (farm produce and foodstuffs).
3.You can shop through search by entering your required food item in the search box.You can localize your search based by looking for sellers in your City or area.
4.You can shop from our homepage .Scroll down to select the items you need. Or click on view all for the applicable item categories (ready to cook or ready to eat) or view all for sellers.
HOW TO SELECT THE ITEMS YOU NEED
1.Add to cart you can add to cart by hovering on the image of the item and clicking add to cart
2.Buy now or shop now. By clicking on shop now. This will take you to the product detail page to see more information about an item
1.Add to cart- You can use add to cart to select the quantity of items. Just click on add to cart on an item for as many times as the quantity of item you want to buy. For example to buy 8 kilos of onions, click on add to cart 8 times.
2.Buy now or shop now- When you click on buy now or shop now .You can enter as much quantity as needed in the space provided.
3.In the shopping cart page.You have the option to increase or decrease the quantity of items .
HOW TO PAY ON DELIVERY
To pay on delivery .Tick the pay on delivery box in the shopping cart page.
MEANS OF PAYMENT
1.Pay on delivery (cash on delivery) - Pay when the food item is delivered to you.
2.Pay Online -You can pay using debit/credit/ATM card, interswitch, cashenvoy, GT online banking and etranzact pocket moni. This is available for local and international shoppers.
3.Pay through bank transfer or deposit-You can pay by transferring money to Foodstantly bank account or making a physical deposit to our bank account .
HOW DOES DELIVERY WORK
1.You can select the time you want to receive your purchased items by ticking on the applicable timeframe on the delivery /checkout page.
2.There are 2 delivery method, you can select any one of your choice: Foodstantly delivery or seller delivery.
Foodstantly delivery- If you select this option, Foodstantly will undertake the delivery of your items to your chosen address. This delivery method is currently available in Lagos and Port Harcourt. This delivery is also available nationwide only for bulk purchases. It’s suitable for purchase from multiple sellers, it’s more reliable and fast.
Seller delivery- If you choose this delivery method, the seller will deliver to you.
HOW TO USE SEARCH
1.Location search -You can search for sellers in your location or any location by selecting the city and area , click on the search action box. The search result will show you the list of sellers located in that city/area as well as sellers who delver to that area.
2.Item search-You can also search for items by simply typing the item in the search box and click the search action box. The result will be a list of your chosen items.You can refine it using the ‘refine search here” feature in the sidebar.
REQUIREMENT TO SELL ON FOODSTANTLY
Phone number, email (we can create for you if you don’t have an email), pictures of your products, verifiable address, prices of products.
STEPS TO SIGN UP
SIGN UP AS A SELLER IT’S FREE!
1.Select seller type (examples of seller type includes farmers, restaurant etc.).If you are a trader or frozen food seller, selling from a market, select your market from the drop down. If your market is not listed contact us through email or call to list your market)
2.After we approve your account, you will get your username and password through email .As well as our sellers guide in your email
3.Login to your account, change your password, and complete your profile
SETTING UP YOUR FREE ONLINE SHOP
1.Create a shop by clicking on shop, then select “add new shop”. Add the details including logo, in the absence of a logo you can use any picture of your item or contact us to make one for you.
2.After your shop is successfully created .You can start to add your product by clicking on “manage items” select “post new items” enter the required details and post your items.
3.To add delivery locations, charges and time click on “delivery locations and charges” and fill in the necessary details.
4.If you need to create a coupon or discount code or to create a promo for customers. Click on “discount’ select “add discount” add the necessary details.
MANAGING YOUR SHOP
1.To view your shop click on “shop” then select “my shops”. You can view your shop by clicking on the icon or edit your shop or delete it using the applicable icons.You can create as many shops as possible each catering to various product or for different branches of your business.
2.To manage your posted items click on “manage items”.You can then see all the items you posted.You can edit the items, prices etc. or delete each items.
3.To find out about your sales-click on “sales history” .You will see all sales made by you to get more details about each sale click on “details”.
4.To add a bank account detail- click on account and add the necessary details. This is necessary for receiving online payments from customers.
5.Payment on delivery -If you need to accept payment on delivery , contact us through email email@example.com or call us and we shall set that up. However we require a memorandum of understanding with you to enable that function.
HOW IS PAYMENTS DONE
Customers can pay for your products in 3 ways:
1.Payment on delivery –customers pay you cash when you deliver the item to them
2.Payment online-customers can pay for your products using ATM card, debit card and credit card or using GT online banking. This payment passes through us to your account. Once payment is confirmed which is usually instant we credit your account within 24 hours
3.Payment via bank account-customers can pay to Foodstantly bank account, once we confirm this payment you inform you to deliver. After delivery is confirmed we fund your account within 24 hours
HOW IS DELIVERY HANDLED
Seller delivery- You can deliver direct to customer. To do this more efficiently we encourage you to add delivery timeframe (example 7am-9am, 1 hour from ordering etc). This timeframe tells customers the time they should expect delivery once an order is placed on your shop.Quick delivery is important, so ensure you can deliver within the right time stated on your shop profile.You may charge for delivery based on location or one-off fee for all deliveries.
Foodstantly delivery-If you cannot deliver or don’t have a delivery means or don’t deliver to certain areas. Foodstantly either directly or through any of its delivery partners may be able to handle delivery for you. For this to happen inform us through email firstname.lastname@example.org or call and we may activate Foodstantly delivery for you.With this, Foodstantly or any of its delivery partners can handle deliveries for you. Foodstantly sets and takes delivery fees for any deliveries done by Foodstantly.
We charge nothing for you to use our platform. However if you make sales through us or for any sales coming from our platform we charge you 5 % commission on each item sold.